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Consistent

Reliable supply of its office equipment at every outlet

Reliable

Annual maintenance keeping systems running smoothly

Efficient

Operational excellence through streamlined delivery operations

Overview

eXtra (United Electronics Company), founded in 2003 in Saudi Arabia, is one of the kingdom's premier electronics and home appliances retailers, offering a broad range of consumer technology products and retail after-sales services.

Challenge

While eXtra is best known for its leadership in consumer electronics retail, the company also continues to invest in strengthening its internal operations. As part of its ongoing commitment to operational excellence, eXtra needed to enhance administrative efficiency by ensuring consistent access to reliable office equipment and support services. The company sought a trusted technology partner capable of providing integrated office solutions that align with its scale, standards, and performance expectations.

Solution

  • Supplied genuine and high-yield ink cartridges and a variety of office printers and devices to ensure continuity in document processing.
  • Established annual maintenance contracts to cover equipment servicing, preventive maintenance, and prompt repairs.
  • Supplied high-quality office devices and essential equipment to support daily workflows.
  • Integrated the supplied devices into eXtra's internal systems for streamlined operations and ensured compatibility with existing infrastructure.

Implementation

The project was implemented smoothly in alignment with eXtra's operational objectives. AlMajal AlMaktabi ensured proper setup and integration of all office solutions, delivering a reliable and efficient technological environment that supports daily business operations.

Results

  • Improved cost efficiency through planned maintenance, avoiding emergency repairs and prolonging equipment lifespan.
  • Strengthened reliability of office systems and long-term operational stability.
  • Delivered reliable and enhanced printing and office technology solutions.